How MaxContact makes customer engagement easier
Al the features you need for smarter customer engagement
How MaxContact can help you get ahead in your sector
Achieve goals and targets, whatever your team’s priorities
Find out how MaxContact helps businesses like yours.
We keep you in control across your whole contact centre ecosystem.
Find out how MaxContact helps businesses like yours.
Find out about our platform and how it benefits our clients
How MaxContact can help you get ahead in your sector
How MaxContact makes customer engagement easier
Al the features you need for smarter customer engagement
AI Speech Analytics to understand the 'why' behind every call
How MaxContact can help you get ahead in your sector
Achieve goals and targets, whatever your team’s priorities
Find out how MaxContact helps businesses like yours.
We keep you in control across your whole contact centre ecosystem.
Find out how MaxContact helps businesses like yours.
Find out about our platform and how it benefits our clients
How MaxContact can help you get ahead in your sector
A community for leaders to connect and share knowledge to achieve contact centre excellence.
Benchmark your contact centre performance against key KPIs, based on data from 500 contact centre leaders.
Chirple offers bespoke customer contact solutions that deliver targeted and effective lead generation and appointment bookings for businesses across the UK. Chirple chose to replace their on-premise, inflexible dialler with MaxContact’s cloud-based, secure outbound engagement solution to revamp their offering.
Chirple had been using an on-premise dialler, which had worked for them for many years but was becoming increasingly inflexible. Additional challenges included problems working across multiple locations, an inability to scale, slow script creation and insufficient dashboards and wallboards. Chirple also needed a solution with a high level of data security to meet their client expectations.
Our flexible, cloud-based and secure outbound engagement solution ticked all of Chirple’s boxes from the outset. With GDPR being at the forefront of their mind, MaxContact’s Microsoft Azure hosting provided the standards of security and compliance Chirple needed for themselves and their clients.
Our high-performance, cloud-based platform means Chirple can easily operate from both their
UK and Tenerife based offices. MaxContact’s built-in dashboards and wallboards are able to provide all the data they need to operate efficiently, wherever they’re working.
MaxContact and Chirple continue to work together to secure new business deals and have previously worked in partnership to secure a contract for one of Europe’s largest motor dealer groups.
The speed of MaxContact is phenomenal! Especially when loading our complex and multiple scripts to our agents and reporting on key statistics across the business.
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