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Software Engineer
About the job
The role is to bring your expertise in .Net & C# to build new and exciting features in the MaxContact products which include both CCaaS and a new AI product called ‘Spokn’. You will work closely with Product Managers as well as other members of the engineering team in a collaborative agile environment. You will be reporting to an experienced Team Leader and be a crucial part of the ongoing improvement to the technology stack.
Our ideal candidate will have a proven track record in building SaaS products and enjoy working in a company with strong values around customer focus, teamwork, challenging the status quo and making a difference. You will be expected to learn the various aspects of our Contact Center as a Service Eco-System including the different types users who will interact with our product on a daily basis so that you can make better technical decisions every day.
Personal skills are just as important as technology skills at MaxContact. You will have learnt to be a great communicator; both when working remote and in-person. The way we work together and a strong team culture is important to a positive working environment which delivers for our customers. You will be expected to work with autonomy and be responsible for managing User Stories, Bug Fixes and technical research spikes through the sprint and owning your implementation into production.
At MaxContact we are continually working to improve our engineering working practices and you will be expected to participate in code reviews, solve problems with a test-first approach and write clean, readable, and testable code.
Requirements
· Commercial experience in the C#, .Net & JavaScript
· Experience with RESTful APIs
· Experience with Git and working in a team environment
· Working knowledge of JavaScript frameworks, such as VueJS
· Understanding of cloud technologies in Azure
· Enjoy working as part of a team and collaborating with others in an agile environment
· Clear communication both written and verbal
· Experience in seeing projects through to deployment
· Experience with Azure DevOps for ticket management and CI/CD
· Good knowledge of software and application design and architecture
· Enjoy troubleshooting and problem solving
· Experience in the contact centre industry is advantageous
How To Apply:
Please send your resume and cover letter to info@maxcontact.com