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Achieve goals and targets, whatever your team’s priorities

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Our Platform

Find out about our platform and how it benefits our clients

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Benchmark your contact centre performance against key KPIs, based on data from 500 contact centre leaders.

Resources > Customer Stories

Customer stories

Find out how our innovative partners work with MaxContact to improve customer engagement and grow their businesses.

Marston Holdings

As a leading Business Process Outsourcing (BPO) provider, Marston Holdings transformed their service delivery by implementing MaxContact’s versatile contact centre solution, enabling them to efficiently manage diverse communication channels for their clients, reduce customer wait times, and support their UK-wide operations while handling approximately 900,000 annual contacts.

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Dudley Council

Dudley Council implemented MaxContact’s dialler solution with tailored reporting, transforming their rental income collection process. This integrated solution empowered the Lead Income team to manage operations more effectively, enhancing both team efficiency and service to the community.

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Kandoo Car Credit

Kandoo Car Credit transformed their customer service and operational efficiency by replacing manual processes with MaxContact’s comprehensive contact centre solution, enabling them to scale their team by 146% and handle over 2,000 daily calls, while providing an enhanced customer experience.

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Return Fundraising

Return Fundraising is a charity fundraising agency that conducts telephone fundraising campaigns for major UK charities such as Macmillan, British Red Cross, and others. With a team of 50 remote fundraisers, they rely heavily on efficient and reliable contact centre technology to help more charities.

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Why you should work with us

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Built for you

100% UK-based support team. 97% customer satisfaction rating. Feel supported at every step.

Supported

100% UK-based support team. 97% customer satisfaction rating. Feel supported at every step.

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