How MaxContact makes customer engagement easier
Al the features you need for smarter customer engagement
How MaxContact can help you get ahead in your sector
Achieve goals and targets, whatever your team’s priorities
Find out how MaxContact helps businesses like yours.
We keep you in control across your whole contact centre ecosystem.
Find out how MaxContact helps businesses like yours.
Find out about our platform and how it benefits our clients
How MaxContact can help you get ahead in your sector
A community for leaders to connect and share knowledge to achieve contact centre excellence.
Benchmark your contact centre performance against key KPIs, based on data from 500 contact centre leaders.
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Would you like a quick call to discover if MaxContact can benefit your business or do you have a question for our contact centre experts?
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Book a demo
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Outbound Customer Engagement
Simplify your call centre operations and boost productivity with our outbound software
Easily prioritise data for better campaign performance
Integrate with existing CRM or Debt Collection software
Increase team efficiency with automated dialling
Supercharge sales and debt collection rates
Boost contact and conversion rates with AI and automation
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
Increase Success Rates With Advanced Outbound Dialling.
Predictive, Progressive & Preview Dialling
Our trio of quick-dialling capabilities combined with our un-droppable algorithm and answer machine detection are the foundations for successful campaigns.
Contact Prioritisation
Puts those important calls at the top of your list using custom data fetching on your leads.
Successful Scripting
Made easy, with drag-and-drop functionality.
Compliant Payments
Take payments quickly and securely with PCI-DSS.
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
NEW: Outbound Skill-Based Routing
Match the most proficient agent with a contact based on matching skills – meaning better close rates for your outbound calls.
Outbound Engagement That Delivers
Improve Efficiency Without Compromising on Quality.
Agent Quality Assurance
Live monitoring, coaching, whispering and barge functionality, plus unlimited recording, allows you to provide continued support for your team when they need it.
Fast & Relevant Answers
Use canned responses to answer customers quickly.
Quick Post-Call Actions
Allow your agents to complete a call and move on swiftly.
Dispute Resolution
Coach or ‘jump in’ to support your team or transition a call to a manager to resolve customer issues.
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
“The Most Stable, Reliable Outbound Dialler We’ve Ever Used”
Find out how insurance specialists, Compare My Insurance, has increased contact rates and boosted efficiencies since using MaxContact’s outbound dialler.
Decision-Driving Data,
At The Click Of A Button.
Visualise Key Data
With dashboards, reports and wallboards. See those targets being hit and analyse data to improve efficiencies.
Set Targets
For your teams to track and report against.
Quick Reports & Schedules
Business-critical information delivered to your inbox.
Custom Reports
Built around your business, as well as over 30 standard reports.
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
Dial. Speak. Disposition. Repeat.
Let your agents deal with your customers, not your dialler.
Designed with agents, for agents – it’s intuitive and functional for more speed and improved accuracy.
Contact Hub removes distractions so your agents can focus on what matters.
Secure as Standard
PCI Compliant, ISO 9001 & ISO/IEC27001 Accredited to Ensure Security.
Roles and Permissions
To control who sees what on the system with simple role assignment. Customise all permissions to create multiple bespoke roles for your business.
PCI-DSS Agent SafePay
Feature allows agents to take payments without viewing or hearing the card digits of the customer. The customer will use DTMF tones via their keypad to transmit the card number, expiry and CVV.
Experience MaxContact
Request a Customised Demo
- 30-minute no pressure discussion
- See how our solution can work for you
- Speak with a contact centre expert
- See all the features suitable for your goals
Explore All Call Centre Solutions
Customer Contact Strategies for Successful Campaigns
Adopt the right contact strategy for every single customer through the power of AI, automation, and a tonne of powerful contact centre features. Find out how MaxContact can improve your outbound communications.
Download Outbound customer engagement brochure
To find out more about MaxContact’s outbound customer engagement platform. Fill in your details below and we’ll email you a copy right away.