E-Commerce

Industry Solutions that make all the difference

Unrivaled development for your convenience

Over the years there has been a significant shift with more transactions moving away from instore purchases to online. Consumers now expect to be able to interact with companies and make purchases through their preferred interaction channel.

Omni-channel

Solution to allow you to handle all of your clients customer interactions regardless of the type of media they use.

Quick Responses

Provide your advisors with standard responses to common questions to speed up response times.

PCI Compliant Payment Solutions

With a variety of PCI DSS Payment solutions we can offer a solution that allows your customers to choose their preferred payment methods all in a compliant manner.

Single Customer View

Full interaction history of all interactions your customer has had with your business through a single user interface.

Track Customer Journey

Identify where your customer has visited on your website and provide this information to your advisors.

Converged Solution

Integrate all of your E-Commerce interactions into your contact centre platform.

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