Offering the right Solutions
Working with some of the UK's largest Debt Collection Agencies
Debt Collection is an important part of any business, whether its your Credit Control department collecting debt from your own customer or whether you’re a Debt Collection Agency who acquires debt or collects on behalf of a 3rd party. MaxContact have been working in the Collections industry for years and understand the difficulties in communicating with debtors and the unique requirements of DCA’s.
Your complete contact centre solution
0330 159 6570
“We moved to MaxContact because it is a complete converged solution, PCI-DSS payment processing, OMNI, Outbound, Inbound and we were able to integrate with our bespoke collections software.”
Built from the ground up by industry professionals
Work Efficiently whilst ensuring Compliance
PCI Compliant Payment Solutions
Real Time Management Information
Configurable dashboards to display your clients KPI’s allowing you to measure your performance with the ability to share the Dashboards with your clients to provide maximum transparency.
Interactive Voice Messaging
Self Service and Advanced IVR options allow you to reduce the demands on advisors whilst improving customer experience.