Spokn AI

AI Speech Analytics to understand the 'why' behind every call

Use Cases

Achieve goals and targets, whatever your team’s priorities

- Debt Resolution

- Customer Service

- Sales

- Customer Experience

- Support

- Employee Experience

On-demand Demo

Find out how MaxContact helps businesses like yours.

About

We keep you in control across your whole contact centre ecosystem.

- Getting started

- Integrations

- Business Continuity

- Work from anywhere

- Security & Compliance

On-Demand Demo

Find out how MaxContact helps businesses like yours.

Our Platform

Find out about our platform and how it benefits our clients

Join the Community

A community for leaders to connect and share knowledge to achieve contact centre excellence.

Benchmark Report

Benchmark your contact centre performance against key KPIs, based on data from 500 contact centre leaders.

A bespoke, flexible contact centre platform that helps you perform

With years of experience, we know that one-size fits all contact centre platforms won’t help you solve your challenges.

✓ Maximise your sales revenue or collection rates by increasing contact rates by up to 300%
✓ Reduce the time spent on manual dialling with intelligent campaign data segmentation and prioritisation
✓ Never miss a sale with PCI-compliant payment options and IVRs
✓ Improve your teams performance with real-time coaching, analytics and reporting
✓ Ensure you remain secure and OFCOM compliant

Book a Demo

Book a demo that’s personalised to your business, team, processes and pain points. MaxContact – built for contact centres, by contact centre experts.

In 30 minutes, you will…

See MaxContact in action

Request a demo with one of our contact centre experts today. With MaxContact, we will show you
how you can:

✓ Set up new campaigns and teams in minutes
✓ Prioritise the contact data you want to the most, at the right time
✓ Dial your contacts with our different dialling options
✓ Create and edit complex, branching logic scripts
✓ Automate post-interaction actions based on call outcomes
✓ Use Bulk SMS, one to one SMS, email and WhatsApp
✓ Balance outbound dialling with inbound contact

Request a demo