How MaxContact makes customer engagement easier
Al the features you need for smarter customer engagement
How MaxContact can help you get ahead in your sector
Achieve goals and targets, whatever your team’s priorities
Find out how MaxContact helps businesses like yours.
We keep you in control across your whole contact centre ecosystem.
Find out how MaxContact helps businesses like yours.
Find out about our platform and how it benefits our clients
How MaxContact can help you get ahead in your sector
A community for leaders to connect and share knowledge to achieve contact centre excellence.
Benchmark your contact centre performance against key KPIs, based on data from 500 contact centre leaders.
MaxContact Marketplace
Our Integration Marketplace empowers you to easily connect your contact centre tech stack, unlocking efficiencies and insights that drive your business forward.
Seamless Connectivity for Powerful Outcomes
Proven Integration Capabilities, Real Business Results. We’ve successfully built countless integrations, connecting the MaxContact platform with diverse business applications. Our platform’s open architecture and robust API framework ensure smooth data exchange and operational efficiency. See how our integration expertise can empower your business.
Integrations
Industry CRMs
Data & Insight
Sales CRMs
Support CRMs
Financial
Maximise lead conversion by integrating our CCaaS platform with HubSpot, automatically capturing and routing valuable customer interactions directly into your marketing and sales pipelines.
Salesforce
Elevate your customer experience by integrating our CCaaS platform with Salesforce, enabling real-time data exchange and streamlined workflows for enhanced sales and service efficiency.
AutoConvert
Transform your finance and insurance operations by integrating our platform with AutoConvert’s specialised F&I platform and CRM, automating customer interactions and streamlining compliant sales processes for dealers, brokers, and car supermarkets.
Zoho
Seamlessly synchronize customer data and interaction history between our platform and Zoho CRM, empowering your agents with a 360-degree view of every customer.
Engage Hub
Automate and orchestrate personalised customer journeys across multiple channels. The AI-powered platform enables organisations to enhance customer engagement and improve operational efficiency.
Bespoke integrations
Over 80% of our clients have some form of integration using MaxContact, so if you need custom software integration to connect the dots, our in-house development and project delivery team can make it happen.
Over 80% of our clients have
some form of integration
using MaxContact
The MaxContact Marketplace
Centralise Your Data
Break down silos across contact centre systems and reveal hidden insights to drive strategic decision-making and boost your bottom line.
Comprehensive, Accessible Information
Instant access to comprehensive customer data – no more juggling systems. Delivering a seamless, personalised customer experiences.
Optimise Your Budget
Our affordable monthly pricing model ensures you can scale your integrations in line with your business growth, without hefty upfront costs.
Ensure Reliable Performance
Well-maintained integrations prevent outdated tech and minimise disruptions. Built-in monitoring and alerting ensure proactive issue resolution.
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With years of experience, we know that one-size fits all contact centre platforms won’t help you solve your challenges.
✓ Maximise your sales revenue or collection rates by increasing contact rates by up to 300%
✓ Reduce the time spent on manual dialling with intelligent campaign data segmentation and prioritisation
✓ Never miss a sale with PCI-compliant payment options & IVRs
✓ Improve your teams performance with real-time coaching, analytics and reporting
✓ Ensure you remain secure and OFCOM compliant