Spokn AI

AI Speech Analytics to understand the 'why' behind every call

Use Cases

Achieve goals and targets, whatever your team’s priorities

- Debt Resolution

- Customer Service

- Sales

- Customer Experience

- Support

- Employee Experience

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About

We keep you in control across your whole contact centre ecosystem.

- Getting started

- Integrations

- Business Continuity

- Work from anywhere

- Security & Compliance

On-Demand Demo

Find out how MaxContact helps businesses like yours.

Our Platform

Find out about our platform and how it benefits our clients

Join the Community

A community for leaders to connect and share knowledge to achieve contact centre excellence.

Benchmark Report

Benchmark your contact centre performance against key KPIs, based on data from 500 contact centre leaders.

Our products

Take customer engagement to the next level with MaxContact

From cross-selling to fielding queries, teams are more efficient when they have the best tools.

The MaxContact platform adapts to your customers’ journeys. It delivers new contact strategies. And if you ever need it, it’s supported by our team of UK-based experts.

Reach more customers – and more of the customers you want – with intelligent outbound communication.

Omnichannel

Voice, SMS, social, chat, email…Bring it all together for seamless experiences.

Inbound

Customers want fast and efficient service. We help you deliver it.

Analytics and AI

Make better decisions – faster – with AI-powered insights.

See MaxContact in action

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MaxContact
Features

Why you should work with us

Simple to get started

Whether it’s licensing, pricing or set-up, we’ll make it easy.

Built for you

We don’t do one size fits all, which is why we work with you to design a solution that fits your needs.

Supported

100% UK-based support team. 97% customer satisfaction rating. Feel supported at every step.

Experience MaxContact

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  • 30-minute no pressure discussion
  • See how our solution can work for you
  • Speak with a contact centre expert
  • See all the features suitable for your goals
MaxContact Training Team conducting a demo of their customer engagemnt software