Spokn AI

AI Speech Analytics to understand the 'why' behind every call

Use Cases

Achieve goals and targets, whatever your team’s priorities

- Debt Resolution

- Customer Service

- Sales

- Customer Experience

- Support

- Employee Experience

On-demand Demo

Find out how MaxContact helps businesses like yours.

About

We keep you in control across your whole contact centre ecosystem.

- Getting started

- Integrations

- Business Continuity

- Work from anywhere

- Security & Compliance

On-Demand Demo

Find out how MaxContact helps businesses like yours.

Our Platform

Find out about our platform and how it benefits our clients

Join the Community

A community for leaders to connect and share knowledge to achieve contact centre excellence.

Benchmark Report

Benchmark your contact centre performance against key KPIs, based on data from 500 contact centre leaders.

Spokn AI: Success Intelligence 

Unlock Sales Call Insights

Uncover the DNA of successful sales calls with our advanced AI. By analysing 100% of your team's interactions, we automatically surface key topics, common objections, and effective handling techniques, revealing valuable coaching opportunities.

Transform Your Coaching Approach

Our intuitive platform provides data-driven insights for each team member. Leverage precise, actionable feedback to optimise your coaching strategy and elevate your team's performance to new heights.

Optimise Your Sales Process

Gain a deeper understanding of customer motivations, identify winning strategies, and overcome common objections. With Success Intelligence, transform your contact centre into a high-performing, data-driven revenue generating powerhouse.

Become an Exclusive Beta Partner

Be among the first to experience the future of contact centre performance. Sign up for our beta programme today and receive early access, exclusive insights from product experts, and special launch pricing. Don't miss this opportunity to revolutionise your sales approach.

Giving You Results to Shout About

500%

Increase in productivity utilising the MaxContact dialler

25%

Reduction in handling time to increase agent efficiency

67%

Reduction in time spent onboarding new campaigns for BPOs