Better By Design

Complete Contact Centre Suite

Inbound

With a drag and drop IVR designer, easily create custom routes

Outbound

With our true predictive algorithm, improve agent performance

Compliance

Whether it is GDPR, OFCOM, PCI, FCA, you can be sure we will more than meet your requirements

Connect. Communicate. Convert.

100m+

Interactions each Month

29%

Increase In Data Conversion

43%

Increase in Sales Performance

Features You Will Love

You Want it, We’ve Got it

  • Feature Rich

    With our own in house development team, you can be sure your business will have the features it requires now and in the future

  • Scripting

    Powerful, customisable scripting with decision tree logic, guiding users through your end to end processes

  • Customisable dashboards

    Giving you real time data insight, turning complex data into meaningful answers

  • Permissions

    With Granular level permissions, you can give your staff access to what you want them to be able to do and see

  • Alerts

    Never miss important information again, with customisable alerts receive advanced notifications so you can proactively react

  • Targeting

    Create custom campaign targets to allow management to drive performance within your business

  • Auditing

    Complete visibility of changes made, giving your business ownership for security and compliance

  • Custom Reports

    Build your own custom reports and dashboards with open architecture and report builder

True Cloud

Hosted in Microsofts enterprise grade architecture, whether your goals are security, stability, or scalability, you can be sure we have got you covered.

Get More Than Just Software

We know it is not all just about the software, it is also about the relationship and understanding your business requirements. MaxContact has a rich set of API’s available so that you can seamlessly integrate our solution into your business. Our Expert UK based support team, is there to help, train and improve your product knowledge.

System Integration

MaxContact has a rich set of API’s available and have integrated with many CRM’s already, allowing you to seamlessly integrate it into your business.

Account Management

With your own dedicated account manager, we provide you with a main point of contact to help you get the most out of your investment.

Support

With our expert dedicated UK support team, help centre and free training, we’ll always be there to help you get the most out of MaxContact.

Our Customers

MaxContact is suitable for sites from 6 – 1000+ users, with clients around the world in all sectors including BPO’s, financial services, utility providers and many more.  MaxContact is a proven supplier to some of the market leaders in these fields.

Still Not Convinced?

Then put us to the test, we are happy to go head to head with your existing supplier